For all returns and exchanges, please contact info@itsmagama.com

We will be happy to offer you a return or an exchange within 15 days from delivery date on all unworn jewelry. For the return or exchange to be successful, the product should be in unworn condition with its original packaging. You will be required to present proof of purchase for all returns and exchanges.

Please note that the customer will have to pay for any cost that may incur when shipping the product back to Magama. Returns on orders made outside the United States will be subject to shipping and duties.

We reserve the right to deny unreasonable returns, exchanges, & repairs.

All sales are final and cannot be exchanged or refunded.

Please be aware that our customers that have not made purchases directly from Magama must contact the reseller for returns, exchanges, and refunds of any products. We are not responsible for any product not purchase directly from this online store or other retail outlet of MAGAMA.