Please email us at firstname.lastname@example.org for all repairs including your name, description, photo of the damage, and the proof of purchase.
We reserve the right to deny any repair that seems unreasonable to us. In addition, we do not offer repairs for normal wear and tear, damage from misuse, or damage that is not the fault of Magama. If we are able to repair your item, we will issue
Authorization number and shipping instructions. All repairs take around 4 to 6 weeks to complete.
Remember that all repairs are subject to shipping charges.
If you purchased a Magama product from another store and it needs to be repaired, please contact them directly. We will do our best to assist you in the event that they are unable to help you.